Shipping policy

At Vidara Jewellery, we are committed to delivering your precious jewellery safely, securely, and on time. Please review our shipping policy below for complete details.

🛒 Order Processing

  • All orders placed with Vidara Jewellery are processed and dispatched within 24 hours of successful order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Each product undergoes a strict quality check before dispatch to ensure you receive jewellery in perfect condition.

🚚 Shipping & Delivery Timeline

  • Once dispatched, orders are typically delivered within 2 to 6 business days, depending on the delivery location.

  • Delivery timelines may vary for:

    • Remote or non-metro locations

    • Courier service availability

    • Unexpected logistical delays

🌍 Shipping Locations

  • We currently ship to all serviceable locations as supported by our courier partners.

  • Delivery times may be slightly longer for rural or hard-to-reach areas.

🔒 Safe & Secure Packaging

  • All jewellery is packed in tamper-proof, secure packaging to ensure maximum protection during transit.

  • We partner with reliable courier services to maintain the safety and confidentiality of your shipment.

📍 Order Tracking

  • Once your order is shipped, tracking details will be shared via WhatsApp us on +91 9227010617, allowing you to monitor your delivery status in real time.

⚠️ Delays & Exceptions

  • While we strive to meet the estimated delivery timelines, delays may occur due to circumstances beyond our control such as weather conditions, courier delays, strikes, or regulatory issues.

  • Vidara Jewellery is not liable for delays caused by such unforeseen events, but we will always assist you with updates and support.

📞 Customer Support

If you have any questions regarding your shipment or delivery status, please contact our customer service team WhatsApp us on +91 9227010617 Between 10 AM to 6 PM (Monday to Saturday) . We are always happy to help.